Who we are

Bisque ("we", "our", or "us") is an AI and digital consultancy operating from Stoke-on-Trent, Staffordshire. We work with UK businesses to implement AI automation, web design, and digital marketing solutions.

Company: Bisque
Email: hello@wearebisque.co.uk
[PHONE NUMBER]
Location: Stoke-on-Trent, Staffordshire, UK

What data we collect

We collect the minimum data necessary to deliver our services and respond to enquiries:

Contact form data: name, email address, business name, and any information you voluntarily provide in your message.
Consultation booking data: name, email address, business name, and project details you submit via our booking form.
Analytics: basic website usage data via cookies (see below).
Client project data: information you provide during the course of a paid engagement.

How we use your data

We use your data for the following purposes only:

To respond to your enquiry and provide relevant information about our services.
To deliver consulting services you have engaged us to provide.
To send occasional relevant communications where you have opted in — unsubscribe at any time.
To improve our website and service delivery (analytics only).

Legal basis for processing (UK GDPR)

We process your data under the following legal bases:

Consent: when you submit an enquiry or subscribe to communications, you consent to us contacting you about our services.
Contract: when you engage us for paid services, we process your data to deliver the contracted work.
Legitimate interests: for basic analytics and some direct marketing (you can opt out at any time).

Data sharing

We do not sell, trade, or rent your personal data to third parties. We may share data with:

Subcontractors directly involved in delivering our services (e.g., hosting providers) — under strict data processing agreements.
Law enforcement or regulatory bodies, only where legally required.

Data retention

We retain contact form submissions for a maximum of 24 months. Client project data is retained for the duration of the engagement plus 7 years for tax and legal compliance purposes.

Your rights (UK GDPR)

Under UK GDPR, you have the right to:

Access the personal data we hold about you.
Correct inaccurate data.
Request deletion of your data (where not required for legal compliance).
Withdraw consent at any time.
Raise a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

Our website uses minimal cookies — only for essential functionality and basic analytics. We do not use advertising or tracking cookies.

Contact us

To exercise any of your rights or ask questions about this policy, email us at hello@wearebisque.co.uk.

Privacy Policy